Privacy Policy

Last Updated: June 18, 2025

1. Introduction

Welcome to Voice Translator Live ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Voice Translator Live (the "App"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

  • Personal Information:
    • User ID: When you use our App, especially if you create an account or use features requiring identification (like subscriptions), we may assign or collect a unique user identifier (User ID) associated with your use of the App. This ID is used by services like RevenueCat to manage your subscription status.
  • Payment Information:
    • We use third-party services like RevenueCat to manage in-app purchases and subscriptions. We do not directly collect or store your payment card details. Payment information is processed by the respective app store (e.g., Apple App Store, Google Play Store) and RevenueCat. Please review their privacy policies for more information on how they handle your payment data.
  • Usage Data:
    • We may automatically collect certain information when you access and use the App, such as your device type, operating system, IP address (which may be used to infer general location), app version, features used, dates and times of access, and other diagnostic data. This helps us understand how our App is being used and to improve its functionality.
  • Information from Third-Party Services:
    • If you connect your account to third-party services (e.g., sign-in with Apple/Google), we may receive information from these services, such as your name and email address, as permitted by your privacy settings on those services.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Provide and deliver the services you request, including text translation, quiz generation, and visual representations.
  • Process your transactions and manage your subscriptions, including premium features, through third-party services like RevenueCat.
  • Personalize your experience within the App.
  • Communicate with you, including sending service-related notices, updates, and promotional information (with your consent where required).
  • Monitor and analyze usage and trends to improve the App's functionality and user experience.
  • Detect, prevent, and address technical issues or fraudulent activities.
  • Comply with legal obligations.

4. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
    • RevenueCat: For managing in-app purchases, subscriptions, and entitlements. RevenueCat receives your User ID and purchase information to validate and manage your subscription status.
    • Analytics providers to help us understand usage patterns.
    • Cloud hosting providers.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our App, or we are legally obligated to retain this data for longer time periods.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Object to or restrict processing of your personal information.
  • Data portability.

To exercise these rights, please contact us at info@voicetranslatorlive.com. Please note that we may need to verify your identity before responding to such requests, and that your rights may be limited by applicable law or platform (e.g., app store) capabilities.

7. Children's Privacy

Our App is not intended for use by children under the age of 13 (or a higher age threshold if stipulated by applicable local laws). We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

8. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Third-Party Services

The App may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services, including payment processors like RevenueCat and the app stores. Their use of your personal information will be governed by their own privacy policies.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@lingua-quiz.com